Support Center
Get help with accounts, predictions, deposits, withdrawals, settlement and platform issues.
Help Center
Use this form for account, deposit, withdrawal, trading, settlement or market questions. Payment and settlement topics are marked high priority for admin review.
- Include market/order/payment references if available.
- Never send private keys or seed phrases.
- Withdrawals and deposits may require manual review.
FAQ
Why enable trading?
It is a one-time internal authorization so predictions can be placed from your platform balance without repeated wallet popups.
How are markets settled?
Admin uses market rules and price evidence, previews payouts/refunds, then confirms settlement.
Are withdrawals automatic?
No. Current withdrawals are request/review based for safety and auditability.
What if liquidity is unavailable?
The trade ticket explains the exact blocker, such as closed market, insufficient balance, disabled trading or liquidity limits.